If you are using other versions of either operating system, Mac or Windows, please either consult your users manual, or Contact Support.

How to change your dial-up username in Microsoft© Windows

Microsoft© Windows Vista
Please use the following instructions for how to change your dial-up username in Windows Vista:

1. Click the Start button.
2. Look on the right side for Control Panel and click it.
3. After the Control Panel window opens, look for Network and Internet, and click that.
4. Once Network and Internet opens, click on "Connect to a network".

At this time, you should have your dial-up connection listed. If you have more than one dial-up connection listed, you will probably want to remove any unused connections. If you are unsure of what connections to remove, or what connection you actually use, please use "Internet Options" to remove any connection that doesn't have "Default" listed beside it. This will ensure that you keep your dial-up connection, and remove any unnecessary connections.

5. After you've selected your dial-up connection, click "Connect" at the bottom of the window.

Here, you will be presented with your connection screen. As you can see, it will give you a place to type your username, password, as well as what access number is currently in use.

6. Type in your new username into the box provided (i.e. test@nationwide.net).
7. Click "Connect".
8. Click "Yes" on the next window.

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Microsoft© Windows XP
The next set of instructions are to guide you on how to change your dial-up username in Windows XP. While the instructions are pretty similiar to Vista, there are enough differences to create a different section. The instructions are as follows:

1. From the main desktop, click the Start button.
2. On the right pane, click "Control Panel".
3. From the Control Panel, choose "Network and Internet Connection".
4. At the bottom right of the new window, click "Network Connections".

In the new window, you will be presented with different sections, such as "LAN or High Speed Internet", "Broadband", and "dial-up". Under the "dial-up" section, you should see your dial-up connection. If you have multiple connections listed, it is recommended that you remove any connection not checked as the default connection. The default connection is usually listed as a check on the connection itself.

5. Double click on your dial-up connection.
6. In the space provided, enter your new username (i.e. test@nationwide.net).
7. Click "Connect".
8. In the new window that appears, click "Yes".

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How to change your dial-up username using a Mac system

Changing your dial-up username in earlier versions of Mac OSX:

1. From the main desktop, click the Apple menu, followed by System Preferences.
2. Under the Internet & Network section, choose "Network".
3. Click the PPP tab
4. In the box labeled "Account Name", type your new username (i.e. username@nationwide.net).
5. Click "Apply Now", and close out of the System Preferences window.

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Changing your dial-up username in later versions of Mac OSX:

1. From the main desktop, click the Apple menu, followed by System Preferences.
2. Under the Internet & Network section, choose "Network".
3. The "Show" drop-down menu should say Network Status. Double click on your modem, most likely called "Internal Modem".
4. Click the PPP tab.
5. In the box labeled "Account Name", type your new username (i.e. username@nationwide.net).
6. Click "Apply Now", and close out of the System Preferences window.

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Please use the following instructions to change your access number in a Mac OS9 system:

1. From the main desktop, click the Apple menu, followed by Control Panels, and then Remote Access.
2. In the Username or Account name box, type in your new username (i.e. test@nationwide.net).
3. From there, simply close the Remote Access window, and you're done.

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